What kind of pets do you allow?
Dogs, Cats, Birds. Call Office for specific breeds.
Do you permit exotic pets?
How many pets may I have?
Are there any deposits, special fees, or monthly charges to have a pet?
$300 Deposit or Pet Insurance & $20 monthly pet rent for one pet. $500 Deposit or Pet Insurance & $35 monthly for 2 pets.
What must I bring with me to tour an apartment
What are the income & credit qualifications?
Contact the Leasing Office for Qualification Guidelines.
What happens if I qualify for an apartment, but my roommate does not?
All applicants must qualify individually.
Is my security deposit totally refundable
Contact Leasing Office or refer to your Lease Agreement
If I get a job transfer, can I break the lease?
Contact the Leasing Office or refer to your Lease Agreement for the Termination Policy and terms. Termination fees may apply.
Can I change to a month-to-month lease plan after my first year?
Month to Month leases are allowed at an additional fee per month. Refer to your lease agreement for MTM terms.
What utilities are included in my lease?
Contact the Leasing Office or refer to your Lease Agreement/Utility Addendum.
How long is the term of the lease?
Do you accept leases for short terms
Yes, a minimum of 7 months. An additional fee may apply to short term leases.
Am I required to have Renters Insurance?
No, we do not require you to obtain renters insurance. Our PropertyShield Program covers damage you may cause to your apartment and any other property we own in or around the apartment.
This program protects our property; it is not protection for your personal property. For more information about the program, or if you would like to purchase contents coverage for your property through the program, please visit PropertyProtectEnroll.com or call 888.814.6950.
Do you offer furnished apartments?
Do you offer corporate apartments?
If something needs to be repaired in my apartment, how do I report it?
Over the phone or in person in the Management Office or through our convenient Resident Portal.
When is my rent payment due?
Rent payments are due in advance on the first of every month.
What day of the month am I liable for a late charge?
Refer to your Lease Agreement.
Will you accept electronic payments from my bank?
Yes, you can make online payments through our Resident Portal.
Is there a place where I can pay my rent after office hours?
Yes, through the Resident Portal.
There is a person who might be staying with me for a while, is that permitted by the lease?
If the person will be there for more than 14 consecutive days, they must qualify and be added to the lease.
Do you have reserved Parking?
I have a motorcycle, where can I park it?
In any available parking spot.
My children live with me in the summer; do I need to notify your office when they arrive?
Refer to your Lease Agreement or contact the Leasing Office.
Can I install my satellite dish at my apartment?
No, satellite dishes are not permitted.
Does the property have a Fitness Center?
Does the property have a Swimming Pool?
Yes, 2 Resort Style Pools
Does the property offer On-site Recycling?
Are gas grills permitted at your property?
Are residents permitted to paint their apartment?
Yes, refer to your Lease Agreement for policy.
Will you accept my delivery packages for me?
Yes, depending on size & type of item.
Do you have a list of Preferred Employers?
Yes, contact Leasing Office for more information.
Where do I register to vote?
Refer to the Orange County website.
How is your property different from the competition?
Modern - We offer luxury modern finishes such as Real Granite Counter tops, stainless steel appliances, tile flooring & Modern cherry wood cabinetry with brushed aluminum finishes. Resort Style Living - We offer a fully functional gym that is 24/7 with modern equipment, resort style pools w/stainless steel grills & a fire pit for relaxation. Commitment to Excellence - We provide outstanding customer service to all of our guests and are professionally managed by Robbins Property Associates.
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