What kind of pets do you allow?
Cats, Dogs & Birds only. No weight limit. Breed restrictions apply.
Do you permit exotic pets?
Are there any deposits, special fees, or monthly charges to have a pet?
Pet Fees - We welcome up to 2 pets per household. We accept cats and dogs with no weight restrictions.
There is a $350 non-refundable fee for pets weighing less than 50 pounds and a $450 non-refundable fee for pets weighing more than 50 pounds. There is a $250 pet deposit in addition to the pet fee. Pet rent is $25/month for each pet residing in the home. Please contact the leasing office for complete pet policy details.
What must I bring with me to tour an apartment
What are the income & credit qualifications?
Contact the Leasing Office or refer to your Lease Agreement.
What is acceptable "proof of income" to sign a lease?
Contact the Leasing Office
What happens if I qualify for an apartment, but my roommate does not?
All applicants must qualify individually.
Is my security deposit totally refundable
Contact Leasing Office or refer to your Lease Agreement
If I get a job transfer, can I break the lease?
Contact the Leasing Office or refer to your Lease Agreement for the Termination Policy and terms. Termination fees may apply.
Can I change to a month-to-month lease plan after my first year?
Month to Month leases are allowed at an additional fee per month. Refer to your Lease Agreement for MTM terms.
What utilities are included in my lease?
Contact the Leasing Office or refer to your Lease Agreement/Utility Addendum.
How long is the term of the lease?
Do you accept leases for short terms?
Yes, 7-11 months are considered short term leases and a fee of $75 will apply monthly.
Am I required to have Renters Insurance?
No, we do not require you to obtain renters insurance. Our PropertyShield Program covers damage you may cause to your apartment and any other property we own in or around the apartment.
This program protects our property; it is not protection for your personal property. For more information about the program, or if you would like to purchase contents coverage for your property through the program, please visit PropertyProtectEnroll.com or call 888.814.6950.
Do you offer furnished apartments?
Do you offer corporate apartments?
If something needs to be repaired in my apartment, how do I report it?
To request a work order, call 813-872-4463, create a work order online at cooperspond.activebuilding.com, or email [email protected]
When is my rent payment due?
Rent is due on the 1st of every month.
What day am I liable for a late charge?
Refer to your Lease Agreement
Will you accept electronic payments from my bank?
Yes, electronic payments must be setup on the Property Portal
Is there a place where I can pay my rent after office hours?
There is a person who might be staying with me for a while, is that permitted by the lease?
Any visitor must register with the Leasing Office if they are staying 14 days or longer.
Do you have reserved Parking?
I have a motorcycle, where can I park it?
Parking spaces are for automobiles & motorcycles.
My children live with me in the summer; do I need to notify your office when they arrive?
Can I install my satellite dish at my apartment?
A satellite dish cannot be attached to the structure of the building and requires an additional deposit.
Do you have cable services?
Spectrum Cable is available
Does the property have a Fitness Center?
Does the property have a Swimming Pool?
Does the property offer On-site Recycling?
Are gas grills permitted at your property?
Is there additional storage space available at your property?
Are residents permitted to paint their apartment?
Residents are allowed to paint interior walls of their apartments and must paint walls the original color at move out.
Will you accept my delivery packages for me?
Do you have a list of Preferred Employers?
Contact the Leasing Office for more information.
Where do I register to vote?
Visit the Hillsborough County website
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