What kind of pets do you allow? Do you permit exotic pets?
Cats, Dogs, and Birds Only.Breed Restrictions Apply. Exotic pets are not permitted. We presently do not have a weight limit.
How many pets may I have?
Are there any deposits, special fees, or monthly charges to have a pet?
Deposit for pets is $250 Pet Fee is $400 for the first pet and $200 for 2nd pet. Pet Rent is pet is $20/month.
What must I bring with me to tour an apartment?
What are your fees and monthly charges?
Contact Leasing Office or Refer to Lease Agreement.
What are the income and credit qualifications?
Contact Leasing Office for Qualification Guidelines.
What is acceptable “proof of income” to sign a lease?
What happens if I qualify for an apartment, but my roommate does not?
All applicants must qualify individually.
Is my security deposit totally refundable?
Contact Leasing Office or Refer to Lease Agreement.
If I get a job transfer, can I break the lease?
Contact Leasing Office or Refer to Lease Agreement for Termination policy and terms. Termination fees may apply.
Can I change to a month-to-month lease plan after my first year?
Month to Month leases are allowed at an additional fee per month. Refer to Lease agreement for MTM terms.
What utilities are included in my lease?
Contact Leasing Office or Refer to Lease Agreement/Utility Addendum.
How long is the term of the lease?
Lease terms are from 7-15 months based on availability. Shorter than 12-month leases may require additional short-term lease fees.
Do you accept leases for short terms?
7-month leases are allowed for additional fee.
Am I required to have renters' insurance?
No, we do not require you to obtain renters insurance. Our PropertyShield Program covers damage you may cause to your apartment and any other property we own in or around the apartment.
This program protects our property; it is not protection for your personal property. For more information about the program, or if you would like to purchase contents coverage for your property through the program, please visit PropertyProtectEnroll.com or call 888.814.6950.
Do you offer furnished apartments?
Do you offer corporate apartments?
If something needs to be repaired in my apartment, how do I report it?
Maintenance requests may be made to the management office by phone or in writing using the resident portal.
When is my rent payment due?
Rent payments are due in advance on the first of every month.
What day of the month am I liable for a late charge?
Refer to Lease agreement.
Will you accept electronic payments from my bank?
Online payments are accepted. Contact the Leasing office for Details.
Is there a place where I can pay my rent after office hours?
No. We recommend that payments be made online using our convenient resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease?
Refer to Lease agreement.
Do you have reserved parking?
Garage Parking is available for additional fee. Please contact leasing office for additional information.
I have a motorcycle, where can I park it?
Refer to Lease agreement for Parking Policy.
My children live with me in the summer; do I need to notify your office when they arrive?
Refer to Lease Agreement or Contact Leasing Office.
Can I install my satellite dish at my apartment?
Contact Leasing office regarding satellite dish policy.
Do you have cable services?
Does the property have a fitness center?
Does the property have a swimming pool?
Does the property offer on-site recycling?
Contact Leasing office for recycling information.
Are gas grills permitted at your property?
No. Please refer to lease agreement for community policies.
Is there any additional storage space available at your property?
Yes, Storage units are available at an additional fee. Contact leasing office for more information.
Are residents permitted to paint their apartment?
Contact Leasing Office or Refer to Lease Agreement.
Will you accept my delivery packages for me?
We offer a convenient package center to retrieve your packages at any time.
Do you have a list of Preferred Employers?
Contact Leasing Office for More Information.
Where do I register to Vote?
Refer to Orange County Website.
How is your property different from the competition?
1) Luxury -Features Luxury interiors, Superior Amenities and Exciting New Renovations.
2) Convenience- Art Avenue is located in the coveted Lake Nona area near Orlando International Airport, HWY 528 Beachline, the 417 and downtown Orlando.
3) Commitment to Excellence -Art Avenue is Professionally Managed by Robbins Property Associates. Robbins is known as one of the best multifamily owner-operators in the Southeast, with a growing portfolio of multifamily communities.
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