What kind of pets do you allow?
Cats, Dogs & Birds only. 80lb weight limit, Breed Restrictions Apply.
Do you allow exotic pets?
How many pets may I have?
Are there any deposits, special fees, or monthly charges to have a pet?
$300 Non-Refundable Pet Fee for 1 pet/ $450 Non-Refundable Pet Fee for 2 pets
Pet Rent $20 a month per pet
A Refundable $250 Pet Deposit is also required
What must I bring with me to tour an apartment
What are your fees & monthly charges?
Contact the Leasing Office or Refer to your Lease Agreement
What are the income & credit qualifications?
Contact the Leasing Office for Qualification Guidelines
What is acceptable "proof of income" to sign a lease?
Contact the Leasing Office
What happens if I qualify for an apartment, but my roommate does not?
All Applicants must qualify individually.
Is my security deposit totally refundable?
Contact the Leasing Office or refer to your Lease Agreement
If I get a job transfer, can I break the lease?
Contact the Leasing Office or refer to your Lease Agreement for Termination Policy & terms. Termination fees may apply.
Can I change to a month-to-month lease plan after my first year?
Month to Month leases are allowed at an additional fee per month. Refer to your Lease Agreement for MTM terms.
What utilities are included in my lease?
Contact the Leasing Office or refer to your Lease Agreement/Utility Addendum.
How long is the term of the lease?
Lease terms are from 7-14 months based on availability. Shorter than 12 month leases may require additional short term fees.
Do you accept leases for short terms?
7 month leases are allowed for an additional fee.
Am I required to have Renters Insurance?
No, we do not require you to obtain renters insurance. Our PropertyShield Program covers damage you may cause to your apartment and any other property we own in or around the apartment.
This program protects our property; it is not protection for your personal property. For more information about the program, or if you would like to purchase contents coverage for your property through the program, please visit PropertyProtectEnroll.com or call 888.814.6950.
Do you offer furnished apartments?
Do you offer corporate apartments?
If something needs to be repaired in my apartment, how do I report it?
Maintenance requests may be made to the Management Office by or in writing using the Resident Portal.
What day am I liable for a late charge?
Contact the Leasing Office or refer to your Lease Agreement
Will you accept electronic payments from my bank?
Online payments are accepted. Contact the Leasing Office for details.
Is there a place where I can pay my rent after office hours?
There is a night Drop Box available.
There is a person who might be staying with me for a while, is that permitted by the lease?
Refer to your Lease Agreement.
Do you have reserved Parking?
I have a motorcycle, where can I park it?
Refer to the Lease Agreement for Parking Policy
My children live with me in the summer; do I need to notify your office when they arrive?
Contact the Leasing Office or refer to your Lease Agreement
Can I install my satellite dish at my apartment?
Contact the Leasing Office regarding the Satellite Dish Policy.
Do you have cable services?
Does the property have a Fitness Center?
Does the property have a Swimming Pool?
Does the property offer On-site Recycling?
Are gas grills permitted at your property?
No, please refer to your Lease Agreement for Community Policies.
Is there additional storage space available at your property?
Are residents permitted to paint their apartment?
Contact the Leasing Office or refer to your Lease Agreement.
Will you accept my delivery packages for me?
Do you have a list of Preferred Employers?
Contact the Leasing Office for more information.
Where do I register to vote?
Refer to the Polk County website.
How is your property different from the competition?
We have the most spacious homes in the area. Convenience - Briarcrest is located in the center of town, close to restaurants, shopping, medical facilities and the Lego Land Amusement Attraction. Commitment to Excellence - Briarcrest is Professionally Managed by Robbins Property Associates. RPA prides itself in providing superior Management & Customer Service.
| 
